New Hampshire Lean Summit II
Lean Inspiring Innovation
Date: Tuesday, September 24, 2013
Time: 8:00 AM - 12:00 PM
Location: New Hampshire Police Standards & Training Council
New Hampshire Lean Summit Program
| 8:00 a.m. |
Registration / Poster Sessions |
| 8:30 a.m. |
Welcome by Commissioner Thomas Burack, Department of Environmental Services & Commissioner Christopher D. Clement, Department of Transportation |
| 8:40 a.m. |
Welcome remarks by Governor Maggie Hassan |
| 8:50 a.m. |
Presentation by Governor Hassan of the "Outstanding Work in Lean Process Improvement" Recognition |
| 9:00 a.m. |
Keynote speaker: Jim Womack, Founder, Lean Enterprise Institute
|
| 9:30 a.m. |
Break/ Visit Posters |
| 9:45 a.m. |
State Case Study: Department of Health & Human Services - NH Hospital Billing & Reimbursement, John MacPhee, DHHS |
| 10:15 a.m. |
Best Practices & Common Roadblocks, Bob Minicucci, State Lean Network |
| 10:35 a.m. |
Break/ Visit Posters |
| 10:50 a.m. |
Non-Profit Case Study - Gateways Community Services - Support Intensity Scale - Mindy Pond, Family Support Operations Manager |
| 11:10 a.m. |
State Case Study: Department of Revenue Administration - Meals and Rentals License Renewals Project - Melissa Rollins, Diane Dawson, & Philip Lawrence, DRA |
| 11:30 a.m. |
"Door prize" scholarships to Bureau of Education & Training's class, Introduction to Lean Process Improvement Techniques - Commissioner Linda Hodgdon, Department of Administrative Services. |
| 11:40 a.m. |
Closing Observations: Jim Womack |
| 11:50 a.m. |
Closing Observations: Commissioner John Barthelmes, Department of Safety |
Governor Maggie Hassan addressing the Lean Summit.
DOT Commissioner Christopher Clement welcomed a crowd of more than 300.
Governor Hassan awarded a certificate of recognition to the Department of Revenue's team for their Lean project on Meals and Rentals Licensing.
Commissioner Tom Burack introduced the series of Case Studies.