2018 BET Lean Blackbelt Class
2018 BET Lean Blackbelt Class
Left to right: Dan Hrobak (Department of Environmental Services), Amy Maltagliati (Granite State College), Kelley Achenbach (Department of Safety), Tom Lencki (Department of Safety), Jeff Ladieu (Department of Safety), Becky Eder-Linell (Department of Safety), Dan McLeod (University of New Hampshire). Missing from photo: Joy Sabolevski (Granite State Independent Living).

What is Lean?

Lean is an organizational management system comprised of principles, tools, and techniques focused on customer value. Lean tools are used by public, private and non-profit sectors to improve processes by removing waste, increasing efficiency and elevating quality.

Lean addresses what customers and employees identify as inefficient uses of materials and personnel. Lean asks organizations to examine and rethink what they do, as well as how and why they do it. Processes are evaluated and improved, increasing quality and value for delivered to customers

Lean empowers employees, tapping into their intelligence, creativity and experiences to implement more efficient ways of completing tasks and reaching organizational goals.

By using Lean, organizations can be more efficient, enhance customer satisfaction, as well as employee engagement and morale.