Candice is a Technical Support Specialist Supervisor working with an amazing
team in support DoIT, DES, DHHS, Banking and the NH Adjutant General. Candice
began her career in DoIT almost 10 years ago and has held roles in both desktop
support and as an IT Manager. Her experience with Lean began in December 2014 at
a Lean Briefing for Managers event provided by BET, which gave her the desire to
learn more about all things Lean. She made her way through the Lean Belt classes,
finishing with her Black Belt in June 2016. Candice likes to ask "why" and finds
this one simple word can facilitate change, whether big or small. She enjoys
facilitation of Lean events, teambuilding, thinking outside the box, and learning
new things as she meets and works with people throughout the state.
Education
- NH Bureau of Education and Training, Lean Black Belt
Skills
- Team facilitator
- Presenter
- Project management
- Strong Information technology background
Experience
- Technical Support Specialist Supervisor, Department of Information Technology
- IT Manager, Department of Information Technology
- Technical Support Specialist, Department of Information Technology
- Computer Lab Instructor, Southwick School, Winnisquam Regional School District
Lean Work
- The Shingo Model focus; Dimension 3: Enterprise Alignment
- Available for mentoring
- Lean Executive Committee designee and NH Lean Network member
- Roles with Lean: Facilitator, Data Manager, Fresh Eyes, Participant
- Lean projects include but are not limited to:
- DoIT A&E process-resulting in new R&R system
- Lottery Attendance Tracking
- Lottery S Drive Organization/Maintenance
- DOT/DES RFMI project
- DHHS Public Health request process
- DOI Time and Expense Tracker
- Banking Time Card Project
- DoIT/DES Computer Equipment Procurement/Deployment