What is Lean?
Lean is a set of tools used by public, private and non-profit sectors to improve processes by removing waste, increasing efficiency and elevating quality.
How does Lean work?
Lean addresses what customers and employees identify as inefficient uses of materials and personnel. Lean asks organizations to examine and rethink what they do, as well as how and why they do it. Processes are then evaluated and corrected, resulting in maximum quality and value delivered to customers.
Rather than being mandated by management, Lean empowers employees, tapping into their intelligence, creativity and experiences to implement more efficient ways of completing tasks and reaching organizational goals.
As a result of Lean, organizations become more efficient while enhancing customer satisfaction as well as employee engagement and morale.