Roberta Witham

Roberta Witham

Lean Black Belt
Business Systems Analyst, Department of Safety
Phone: 603-223-8852

Roberta has been using Lean as part of her daily work and facilitating Lean events for over 8 years, completing over 30 events. As a Business Systems Analyst, she deploys Lean Thinking and Lean Culture among Safety and often facilitates at other Departments. Roberta’s standardized Lean approach has been proven to work and adopted as the norm among the Department by using 4 half consecutive half day sessions, with a "sell" with in just two business days.


  • Southern NH University, MBA
  • Troy State University, BS, Business Administration; Marketing
  • NH Bureau of Education and Training, Lean Black Belt


  • Professional Public Speaker
  • Computer Systems Expert
  • Team Facilitator
  • Proven Group Facilitator


  • Business Systems Analyst and Lean Coordinator, Department of Safety
  • Works collaboratively within several professional networks; city administrators, Injury Prevention professionals, legislative constituents and associated law enforcement personnel for combined efforts and understanding workloads.
  • Teach and facilitate employees on process improvement strategies and tools.
  • Lead Lean and Strategic Planning initiatives for the Department via Black Belt certification through our Bureau of Education and Training and Balanced Scorecard respectively. Progression is measured in dollars, time and morale; track record's foundation is substantiated by going, asking why and showing respect.
  • Prepare and deliver presentations for both safety agendas and process improvement models.
  • Report regularly to the Governor’s Taskforce and Highway Safety Agency in efforts to reduce highway fatalities/injuries.

Lean Work

  • Shingo Model focus; Dimension 3: Enterprise Alignment
  • Available for mentoring
  • Devised a computerized "walkthrough" to process mainframe crash data. Worked with Department of Information Technology to upload data for analysis within 24 hours of input. Redundant entry was eliminated. Able to respond to questions timely and accurately within minutes as opposed to months.
  • Member of the Lean Executive Committee